AudioBooks4Hire.com Ltd Privacy Policy

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AudioBooks4Hire.com Ltd is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

Use & control of information

We collect information about you for a number of reasons; firstly, to process your order and communicate with you about the status of your orders; secondly, to provide you with the best possible service; thirdly, to communicate with you about AudioBooks4Hire.com Ltd and its services.

We aim to give you as much control as possible over any information that you give us. You can correct any information that you gave us by emailing us at support@AudioBooks4Hire.com.

We will give you the chance to refuse to receive marketing emails or mail from us or any third party.

Type of information collected

When you register with AudioBooks4Hire.com Ltd, we will collect your full name, physical address, telephone number and credit card details so that we can deliver your audio books. We will only use your telephone number if there is an order-related issue and we will never use it for marketing purposes.

We use technology to track the patterns of behaviour of visitors to our Website. This can include using a "cookie" (a small text file) which would be stored on any computer you access our Website from. You can usually modify your browser to prevent this happening.

Sharing of information

We are not in the business of selling information about our customers. We share information only as described below:

Businesses partners that we do not control. We only provide such third-party businesses with anonymised, aggregated or summary data. We do not share any individual subscriber's data with such businesses.

Agents. We retain the services of third party companies to perform tasks on our behalf, including delivering packages, hosting our technology, auditing our finances, processing payments and providing customer service. These third party agents have access to personal information needed to perform their duties but may not use it for any other purpose. They must comply with this Privacy Policy and as permitted by the Data Protection Act 1998.

Business transfers. As we develop our business we might buy or sell subsidiaries or business units. In such transactions customer information is one of the transferred assets, but would remain subject to the commitments made in any pre-existing Privacy Policy or equivalent.

Protecting AudioBooks4Hire.com Ltd. We release information when we believe that release is necessary to comply with the law, or to enforce our Terms & Conditions. This includes exchanging information with other companies for the purposes of fraud protection and credit risk reduction.

With your consent. In all other situations apart from those described above you will have the opportunity to refuse consent for the sharing of any information that you gave to us.

Security

Whenever you sign up for membership from us using your card, you don't have to worry about anyone getting hold of your details who shouldn’t. We have secure server software that encrypts all your personal information so that it cannot be read as it travels over the internet. It’s as simple and safe as that. What's more, our payment processing partner, SECPay, guarantees that they will never

Pass on your financial details
Pass on any personal information gathered when you place an order
Sell or rent your details, you will never receive junk mail as a result of using SECPay
Leave invasive technologies such as cookies on your machine
Exploit your details in any way

You may be reassured to know that SECPay, along with other payment service providers and merchants processing card transactions must undergo compliance testing by the Payment Card Industry (PCI) to ensure the integrity and security of it's operations. PCI Data Security Standards mitigate the risk faced by Merchants and Member Service Providers and also ensure that Merchants and Member Service Providers are adequately protected against hacker intrusions and account data compromises.

To date, none of our customers has reported fraudulent use of a credit or debit card as a result of joining. However, in the event of unauthorised use of your credit or debit card, you should notify your card provider in accordance with its reporting rules and procedures.

Notices & Revisions

This Privacy policy (and our Terms & conditions) may change from time to time. We will notify you by email of any change that affects you.

If you have any questions or comments about privacy or this policy, you should email us at support@AudioBooks4Hire.com Ltd.co.uk.

This version last updated April 2005